Shipping policy

Shipping & Delivery Policy

Last Updated: September 21, 2026

Blue Deckora, operated by CBC Conseguirs, ships trading cards and related products using logistics partners including ST Couriers and Shiprocket.

1. Shipping Locations

We offer:

  • Domestic shipping within India

  • International shipping to selected countries and locations where shipping is available

Shipping availability may depend on the destination, courier serviceability, customs requirements and applicable regulations.

2. Estimated Delivery Time

For domestic orders, the estimated delivery time is generally:

5–7 business days

Delivery times are estimates and are not guaranteed unless specifically stated otherwise.

International delivery times may vary depending on the destination country, customs clearance, courier operations and other circumstances outside our control.

3. Shipping Partners

Orders may be shipped using:

  • ST Couriers

  • Shiprocket

  • Other logistics partners selected by Blue Deckora where necessary

The courier used for an individual order may vary depending on destination and service availability.

4. Free Shipping

Free shipping is available on eligible orders with a merchandise value of:

₹999 or above

Eligibility may be subject to exclusions or special shipping conditions displayed at checkout.

5. Shipping Charges

For orders below the free-shipping threshold, applicable shipping charges will be displayed during checkout.

International shipping charges may vary depending on destination, package weight, dimensions and courier service.

6. Order Processing

Orders are generally processed after successful payment confirmation.

Processing time may vary depending on:

  • Product availability

  • Order volume

  • Payment verification

  • Holidays

  • Promotional periods

  • Other operational circumstances

7. Tracking

Where tracking is available, customers may receive tracking information through email, SMS, WhatsApp or another applicable communication method.

Customers should use the tracking information to monitor delivery progress.

8. Delayed Delivery

Delivery may be delayed due to:

  • Weather

  • Natural events

  • Courier delays

  • Transportation disruptions

  • Strikes

  • Public holidays

  • Customs clearance

  • Incorrect or incomplete delivery information

  • Events outside our reasonable control

We will make reasonable efforts to assist customers in tracking delayed shipments.

9. Incorrect Address

Customers are responsible for providing an accurate and complete delivery address and contact number.

If an order cannot be delivered because incorrect or incomplete information was provided by the customer, additional shipping charges may apply for re-delivery where available.

10. Failed Delivery

If a courier attempts delivery but the package cannot be delivered because the recipient is unavailable or refuses delivery, the courier may return the package to us.

Any additional shipping or re-shipping charges may be payable by the customer where applicable.

11. Damaged or Tampered Package

If your package appears damaged or tampered with at delivery:

  1. Take photographs of the package before opening.

  2. Record a continuous unboxing video.

  3. Show the shipping label clearly.

  4. Open the package while recording.

  5. Contact Blue Deckora as soon as possible.

These materials may be required when investigating a damage, shortage or tampering claim.

12. International Orders

International customers are responsible for providing accurate delivery information.

International shipments may be subject to customs duties, import taxes, VAT/GST or other charges imposed by the destination country.

Unless expressly stated otherwise at checkout, such charges are the responsibility of the customer.

Blue Deckora does not guarantee that every product can be imported into every destination country.

Customers are responsible for ensuring that their purchase complies with applicable import laws and regulations in their destination country.

13. Customs Delays

International orders may be delayed because of customs inspection, documentation requirements, duties, taxes or other regulatory procedures.

Such delays are outside Blue Deckora's direct control.

14. Contact

For shipping questions:

Email: info@bluedeckora.com